Have a question? At Smart Dog Training we love questions, especially dog related ones!
And just in case you were wondering... The answer you’re looking for just might already be here...
We recommend using the search function to quickly find the relevant answer from our list of Frequently Asked Questions below.
Type the word or term you're looking for where you see the magnifying glass symbol.
Our vet recommended we get in contact with you, what next?
First you’ll need to register your dog by signing up to our site
https://www.smartdogtraining.co then book in the service you require and you’ll receive a confirmation email, if any further information is required you’ll be contacted soon after making your booking.
My friend recommended we get in touch, I'm not sure whether we would need to come to you or if you would come to us?
Training sessions are initially held at your home, garden or at a secure private location.
Are you still able to do home visits during lockdown?
Yes certainly. At Smart Dog Training you and your dog’s health and safety is of paramount importance. We follow strict government guidelines and the advice from the Canine Feline Sector Group. Ensuring social distance is maintained at all times; personal protection equipment is worn and any equipment used is anti-bac cleaned between sessions.
What’s your availability for 1-2-1 training and what do you need to know beforehand; also how do I register and book sessions in?
Opening hours are 9AM-7PM weekdays and 9AM-1PM Saturdays. When you book online you gain access to the trainer’s live availability and you’ll also be asked to answer a few questions about you and your dog, so the trainer has a bit of background before the meeting.
Virtual training, is that something you’re doing to combat the current restrictions?
Remote online virtual training sessions are available for all services; a Zoom link is automatically provided in your confirmation email at the time of booking. No App or special equipment is needed and a Free 20 minute Virtual Trial is available to test the tech (and the trainer :)
Claim you Free Virtual Trial Now!
I am having trouble scheduling in a session on the site. Every time I try to book i'm directed to the payment page, but I've already purchased a pricing plan. I don't know what to do?
Sorry you're having difficulties booking in. Please try these steps to schedule the session.
1. Login to your account on the site before trying to schedule a session.
2. Check the email address your logging in with is the same one the package or payment plan was purchased with. (It might be your partner's email address).
3. Refresh your browser, login to your account and schedule the service you require.
4. Try using the Google Chrome website browser, this works best with our site.
5. Join Smart Dog Training on the wix app. It’s the easiest way to manage bookings from your mobile. Download & Join:
Already have the app? Join using this invite code: GHAYVD
I just signed up and booked the Free trial but I think I've not managed to do it correctly because I haven't received the confirmation email?
Just after you 'Sign Up' and choose the Free Plan you'll see 'Thanks for your Payment' (don't worry no payment/details are taken) message with a 'Complete your Booking' button below it, this prompts you to schedule the session, be sure to tap this button and follow the on screen instructions to complete your booking, you'll then receive the confirmation email.
Alternatively Login to your new account on the Smart Dog Training site, select the service you want and schedule the session. You'll then see the title: 'Great! Let's Get Started!', input your name, email and mobile, check the 'I agree to the Terms & Conditions*' box and hit the 'Book Training Now' button to complete your booking, you'll then receive the confirmation email.
Puppy Training Enquiries
We’ve had our 10 week old puppy for 4 days. She gets overwhelmingly excited and is biting and chewing us and the house. On walks she whines and I can’t calm her down. She also pulls to the point of choking herself badly. We really need help with her as we don’t know what to do. Can you help?
Yes certainly we love training puppies. We offer private in home puppy training sessions, learn more here:
Our new puppy barks at dogs and people we meet walking, she‘s also barking at visitors and jumps up. Our other dog now thinks this is great fun and joins in. Are you able to help?
Yes certainly we love training puppies. We offer private in home puppy training sessions, learn more here:
We've been looking at the challenges faced with training two pups from the same litter and expect we will need 6 separate sessions per dog, is it best to sign up for 12 sessions now or can we do a further 6 after the initial sessions?
The techniques you’ll learn will be applicable to both dogs. We recommend splitting sessions so both pups get 30 minutes training each. And we recommend booking in 12 x 1-2-1 sessions Now to ensure you secure the very best price available today. At present there’s no expiry on 1-2-1 sessions when purchasing the ‘Pro Plan’: https://www.smartdogtraining.co/plans-pricing
Dog Training Enquiries
We have a 1 year old Spaniel who pulls on lead and is now ignoring recall, so walking on and off lead is a nightmare. Is this something you can help with?
We can certainly help teach your dog not to pull on lead and we can help with getting them to come back when you need them to, even when they want to play with other dogs or chase squirrels! Treat you and your dog to a package of fun 1-2-1 training sessions now so you can both begin to enjoy your walks together again:
Our 3 year old Staffordshire Bull Terrier is a complete loon but very loving. My dream would be able to walk him without a lead. Can you help?
We love Staffies at Smart Dog Training and can even teach high energy dogs to listen to you and become reliable off lead. Checkout our 1-2-1 Training sessions here:
Barking, Jumping or Excitement
We have two dogs, one barks continuously in the garden but not anywhere else. The other dog barks at everyone and anything when we are out, but not in the house can you help us?
Nuisance barking can easily send us barking mad! Don’t worry help is at hand. ‘Sign Up’ to the Smart Dog Training site and put your dog's 'SOS Plan' in place. The first 7 days are completely Free. You’ll then receive an email outlining the next steps to bring doggie zen back to your household. The first step is to book in the ‘Behaviour Consult’ service here:
I desperately need my 3 year old Boxer to behave when people come round. He barks and jumps up, it’s so frustrating and embarrassing and I now hate it when people visit. Can you help us?
Nuisance barking and jumping is understandably frustrating and embarrassing when people visit. Don’t worry help is at hand. ‘Sign Up’ to the Smart Dog Training site and put your dog's 'SOS Plan' in place. The first 7 days are completely Free. You’ll then receive an email outlining the next steps to bring doggie zen back to your household. The first step is to book the ‘Behaviour Consult’ service here:
I have 2 dogs, one is 8 months and the other is 3 years old. The younger one plays very rough and on two occasions has hurt our older dog. When I leave a room the younger one becomes very naughty. I asked my vet if neutering would help and they advised me to contact you first. What should I do next?
Rough play between dogs can easily escalate to inter-dog aggression. Don’t worry help is at hand. ‘Sign Up’ to the Smart Dog Training site and put your dog's 'SOS Plan' in place. The first 7 days are completely Free. You’ll then receive an email outlining the next steps to bring doggie zen back to your household. The first step is to book the ‘Behaviour Consult’ service here:
Reactive, Nervous or Stressed
My dog is reactive to people and dogs. He growls, barks and goes for them when they’re near. We’re looking to get him behaviour trained. Can you help?
Yes we can help with reactive dog training. ‘Sign Up’ to the Smart Dog Training site and put your dog's 'SOS Plan' in place. The first 7 days are completely Free. You’ll then receive an email outlining the next steps to bring doggie zen back to your household. The first step is to book the ‘Behaviour Consult’ service here:
We just adopted a rescue dog and are struggling with him big time. He’s had no training and doesn’t have a recall. Today he jumped out of the park and ran on the road. We’re in need of your expert help, would you need to do an assessment?
It's best to have a chat with us first to determine whether your dog needs 1-2-1 training or if there’s an underlying behaviour issue. Book the Free Virtual Trial for a friendly 20 minute video chat. Claim you Free Trial here:
We rescued a 4 yr old dog from Romania. She’s had no lead, recall or command training. She is also nervous of men and finds the world outside a stressful place. I would like 1:1 training sessions at home, is this something you offer and have experience with?
Rescue dogs from overseas often have a difficult time adjusting to their new environments. We recommend if they’re showing signs of stress and anxiety that you book the ‘Behaviour Consult’ service so we may take a holistic approach to best help you and your dog settle in together. ‘Sign Up’ to the Smart Dog Training site and put your dog's 'SOS Plan' in place. The first 7 days are completely Free and you’ll receive an email outlining the next steps to help your dog’s recovery. The first step is to book the ‘Behaviour Consult’ service here:
I’m going to meet a rescue dog next week. The rescue centre has described him as a “cheeky boy”, other than that they don’t seem to have much background information. So I assume he may be somewhat insecure and easily excited. I would appreciate a chat for advice on character, temperament and training before I meet him. Is this something you can help with?
Taking on a rescue dog is not an easy decision to make. It's easy to fall in love at first sight and all too quickly find yourself in over your head. We’re on hand to offer advice even before you bring your dog home. For a 1 hour chat to get the advice you need, we recommend booking a 1-2-1 Training session, this can be conducted online remotely via Zoom or in person. Book a session here:
I wondered whether you require an extra pair of hands to help with training the dogs? If so do you have any opportunities at present?
We’re always on the lookout for passionate dog lovers to help with dog training. Especially people who are equally enthusiastic about spreading the word on Smart Dog Training. Get in touch today you never know it might just lead to a new career! We’re eager to learn what you can do for us. Write your best proposal to firstname.lastname@example.org